Janitor/Donations Receiver

Are you a changemaker? Come on INN!

Who Are We?

We’re an amazing team, doing amazing things every day. Inn from the Cold is the largest organization in the Calgary region dedicated to supporting families experiencing a housing crisis.

At Inn from the Cold, we offer more than a job; we provide an opportunity to make a profound impact on the lives of families in need. Our values guide us — compassion, accountability, respect, inclusivity, courage, and innovation. We are driven by our vision of a thriving community where every child and family has a safe and stable place to call home.

We prioritize people, recognizing the uniqueness and worth of everyone who walks through our doors. Our commitment to reconciliation and equity is not just a statement; it's a journey we're dedicated to, actively working alongside Indigenous peoples and marginalized communities to dismantle oppressive structures. As a trauma informed organization, we create a safe and supportive environment, promoting healing and resilience.

We are a multidisciplinary team united by a shared vision, mission and values. Collaboration is at the heart of our work, and we believe that diverse perspectives drive our success. It is this diversity and the respect and value we have for each other and our community that makes us stronger.

If this sounds like a place where you would want to work, please review the position below to see if there’s a fit with your skills and experience.

What Are We Looking For?

• Position Title Janitor/Donations Receiver
• Job Type Full Time
• Department Finance and Operations
• Reports to Manager, Operations

Position Overview

We are seeking a passionate and dedicated Janitor/Donations Receiver to join our team at Inn from the Cold. The Janitor at Inn from the Cold (The Inn) is responsible for maintaining clean facilities, performing tasks like floor cleaning, wall washing, and rubbish removal, while adhering to safety protocols, and assisting with basic maintenance and non-cash donation sorting.

What You'll Do 

Janitorial Responsibilities

• Hand dust and clean: all office furnishings, file cabinets, fixtures, paneling, window sills and all other flat surfaces weekly
• Wipe clean and buff all metal hardware fixtures
• Update inventory list every Thursday
  • Damp cloth dust: all ceiling air conditioning diffusers, partition grilles, register and other ventilating louvers monthly
  • Move heavy furniture, equipment, supplies (either manually or by using a hand cart or with other help if needed) and clean under these areas as required
• Requisition supplies and equipment needed for cleaning and maintenance duties weekly.
• Washroom cleaning checklist must be signed and dated daily.
• Vacuuming Mopping as required.
• Take direction from senior staff and management

Donations Receiving and Inventory Management Responsibilities

• Receive gift-in-kind donations in the main receiving area
• Be able to pre-sort donations into categories (clothing, books, shoes, house wares, small appliances, toys, etc.) and store in designated areas.
• Pre-sort and assess quality and dispose of used, inappropriate, or excess goods; in some cases, arrange donations and delivery to other agencies.
• Maintain tidiness and organization of the upper receiving area and basement storage area.
• Assist and perform donation and other inventory management, including shortages.

Ongoing Duties

• Ensure safe methods of lifting, and where necessary, assisted lift for heavier items.
• Follow all safety, operational, security and adherence to The Inn’s policies and procedures.
• Follow all safe handling, WHIMIS Standards of cleaning chemicals
• Monitor building security and safety by performing such tasks as locking doors after operating hours and check electrical appliance use to ensure that hazards are not created daily.
• Notify Facilities Manager concerning the need for major repairs or additions to building operating systems.
• Assist with offloading or loading donations and food supplies.
• Report all Occupational Health and Safety concerns to the Facilities Manager.
• Participate in organizational activities including employee engagement activities, team meetings, town halls and team building.
• Participate in development opportunities.
• Be available for flexible shifts, including weekends, holidays, and extra hours as needed.

This position description reflects the general duties of the position, but it is not intended to be a detailed description of all duties that may be inherent in the position. The Janitor/Donations Receiver will be asked to perform other duties as required or assigned.

What You Bring to Our Mission

• You are able to work alone and in a team environment.
• You are available for flexible shifts when needed, including weekends, holidays, including extra hours.
• Be able to receive corrective feedback and provide feedback.
• Some technical inclination will be an asset.
• Able to coordinate tasks, such as calling contractors for repairs if needed.
• You will be required to undergo related checks (such as Police criminal record).
• Safety, security, information security and privacy are important values for you.
• Communication: Ability to speak and write clearly.

• Adaptable and Focused: Ability to be adaptable to changing priorities while maintaining focus on on-going responsibilities.

• Ability to works with focus and clarity about who we are and who we are not.
• Be able to ask questions when needed.
• Ethics and Values: Ability to pursue goals of the organization in an ethical manner, ensuring that the guidelines and policies for managing finances, people resources, business transactions or client relations are followed.
• Accountable: Holds self-accountable for assigned responsibilities.
• Collaborative: Works effectively with other people, teams, and departments.

Requirements

• High school diploma/GED.
• Customer service experience – an asset.
• 1 year of custodial/janitorial.
• Donations receiving experience – an asset.
• Technical inclination – an asset.
• Working in LEAN environment, and/or vulnerable sectors – an asset.
• Highly motivated and able to work independently.
• Strong attention to detail.
• Ability and desire to learn and understand customer needs and company’s goals.
• Exhibit initiative, responsibility, and flexibility
• Good communication.
• Problem solving skills and able to create alternative solutions to problems.

What We Offer

We provide people with meaningful work and are committed to offering equitable benefits and total compensation to all staff, including:

• Competitive salary, where all employees are paid a living wage at minimum
• Focus on health and wellbeing, including access to employer paid extended health benefits, dental benefits, annual health spending account and employer matched RRSP contributions
• Commitment to your mental wellbeing with free and confidential support through the Employee & Family Assistance Program
• Work life balance, including paid vacation starting at three weeks, wellness days, and 12 paid statutory holidays
• Supportive and flexible work environment, with ongoing training and development opportunities
• Potlucks, celebrations, employee engagement initiatives and plenty of fun
• Strong commitment to advancing reconciliation, aligning with the calls to action of the Truth and Reconciliation Commission of Canada and the United Nations Declaration on the Rights of Indigenous Peoples
• Recognition that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person and harnesses the strength in diversity, creating a rich and inclusive workplace.

Our Commitment

Join us in a workplace where your actions contribute to breaking down barriers, fostering equity, and creating a truly inclusive and antiracist space. At Inn from the Cold, you're not just an employee but a crucial part of a community, making a difference in the lives of those who need it most.

Diversity, Equity and Inclusion: The INN is deeply committed to building a workplace where inclusion is valued and prioritized. We welcome and encourage applicants from diverse backgrounds and experiences. If you are passionate about our mission and can contribute to our team, we encourage you to apply, even if you don't meet every qualification listed. We value unique perspectives and are committed to building a team that represents a variety of talents and skills. We are proud to be an equal opportunity employer seeking to create a welcoming and diverse environment.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age or veteran status, or any other non-merit-based or legally protected grounds.

Join Our Team

We are excited to hear from you! We invite you to join our movement to end family homelessness in our city. If you are passionate about making a difference and meet the qualifications above, please submit your resume and cover letter by visiting our website here: innfromthecold.org/careers.

The successful candidate must satisfactorily complete a Police Information Check with Vulnerable Sector Search and a Child Intervention Record Check.

Application Deadline: Applications will be accepted until a successful candidate is found.

Inn from the Cold is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact us at HR@innfromthecold.org before your interview.